Privacy Policy

Last updated: 29 June 2026

Andrea Nina operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Andrea Nina is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Depending on how you interact with the Services and where you live, we may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including card numbers, payment card information, transaction details, payment type and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.
  • Communications with us including the information you include in communications with us, for example when sending a support request.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information about your interaction with the Services.

How We Use Your Personal Information

  • Providing and improving the Services. We use your data to provide you with the Services, process your payments, fulfil your orders, remember your preferences, manage your account, arrange shipping, facilitate returns and exchanges, and create a tailored shopping experience.
  • Marketing and advertising. We use your data for marketing and promotional purposes, such as sending you communications by email, SMS or post and showing you online advertisements.
  • Security and fraud prevention. We use your data to authenticate your account, provide a secure payment and shopping experience, and detect and prevent potentially fraudulent or unlawful activity.
  • Communicating with you. We use your data to provide customer support and maintain our business relationship with you.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including Shopify, suppliers and other service providers acting on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping); business and marketing partners; if you direct or consent to such disclosure; our affiliated companies; and in connection with a business transaction or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. To learn more about how Shopify uses your data, visit the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties. If you follow links to pages not affiliated with us, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority applicable in your jurisdiction. If you are a parent or guardian of a child who has provided us with their data, you may contact us to request its deletion.

Security and Retention of Your Information

Please note that no security measures are entirely secure and we cannot guarantee "perfect security." How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide you with the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information: the right to access, the right to deletion, the right to correction, the right to data portability, and the right to manage your communication preferences. You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails. If you are a resident of the EU or the European Economic Area, you additionally have the right to object to processing, to request its restriction, and to withdraw any consent given.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised version on this website and update the "Last updated" date.

Contact Information

Store name: Andrea Nina
Company name: Bavas Nederland
Email: email@andreanina-juwelen.ch

Monday to Friday: 09:00 - 18:00 (CET)
Saturday & Sunday: closed
We aim to respond to your inquiries within 24 hours.